November 3, 2010 - Dallas, TX – The economic downturn has forced many roofing companies to downsize if not close their doors altogether. Seyforth Services has chosen to answer the economic downturn with a more “hands-on” approach. When doing business with most commercial roofing companies you call your sales rep or project manager when you have a problem, not at Seyforth Services. When you are doing business with Seyforth Services, you talk directly with an owner and your issue is taken care of immediately.
Most companies have a barrier between the ownership of the company and the customer. This can be frustrating to the customer as they may feel the person they are talking to is not able to resolve their concern and most likely does not have the authority to do anything to resolve their concern. With Seyforth Services, the customer has direct access to company ownership cutting through red tape and getting instant results.
The number one complaint customers in the US have with their contractor is “communication”. Clients rated communication over poor craftsmanship, poor quality of products used, timeliness, cleanliness and even honesty. Most problems that do occur arise as a product of miscommunication. Seyforth Services has eliminated the additional layer other contractors have in place and have been pleasantly surprised with a reduction in miscommunication. Dan Hand of Seyforth Services says, “Customers love it. There are no he said, she said games. There is no “let me ask my manager” or “let me see what I can do and get back to you”. They get instant results and closure to their concerns.”
Seyforth Services specializes in commercial and industrial re-roofs and repairs. “I have been doing this since I bought Seyforth in 1975. We know what we are good at and stick with it.”
Seyforth Services can be contacted for more information at: Main: 214-341-4909, Fax: 214-341-8105, PO Box 550513 Dallasm TX 75355. Find updates at: http://ellevenconsultinggroup.blogspot.com/
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